Latest update
South West Water have taken the difficult decision to postpone the planned sewer renewal works in Modbury. Due to circumstances beyond our control we have been working hard to find a replacement contractor in time to meet the programmed works, however at the current time we are not able to instruct the works without a delay to our proposed delivery programme and the impact on the residents, businesses and commuters. So in order to provide the most efficient and successful scheme for everyone involved we have concluded that this is the best decision in the interests of our customers.
We intend to re-submit the applications for January 2024 and our Operations teams will continue to monitor the network and deploy any mitigation measures when necessary.
We apologise for any inconvenience caused by this postponement, but we feel that under the circumstances this is the most positive course of action at this time.
Updated: 22 Decemeber 2022
Frequently Asked Questions
Q: What is happening in Modbury?
A: As part of an ongoing commitment to protect the environment, reduce pollution and protect the bathing waters in the area we will be working in Modbury to upgrade parts of the sewerage network.
The work will involve installing new pipes to replace ageing sewers in poor condition
Q: When will this work take place?
A: Works in the roads are expected to begin in January 2023, and is expected to take around five months to complete
Q: Why is this work needed?
A: Many of the sewers in Modbury date from Victorian times and, due to the nature of their construction, have started to fail and need replacing
Q: Will there be any road closures during the works?
A: Due to the location of the sewers we will have to close the roads we are working on as it will not be possible to pass by the works safely. A list of closures is available on our web site
Q: What about access for bin collections and emergency services?
A: Emergency services and all other service providers have been informed of the work so the necessary arrangements can be put in place.
Q: Will there be any parking restrictions during this period?
A: We will need some temporary parking restrictions to allow traffic to flow freely. Please observe any restrictions or traffic management in place to avoid congestion
Q: Will I have access to my property during your works?
A: We will ensure that pedestrian access to your property is always maintained.
Q: Will my wastewater drainage be affected during this work?
A: We do not anticipate any need for restrictions on usage.
Q: Will there be a smell as you are working on a sewer?
A: The main will be diverted during the works so it is not expected to cause any odour issues.
Q: Where can I find more information?
A: If you need advice or assistance, please call our contact our Customer Liaison Officer on 07583 221846 between the hours of 9am to 5pm, Monday to Friday. For emergencies only outside of these times, please contact our Services Helpline on 0344 346 2020.