Sign up to MyAccount today!
Did you know you can manage your bills easily with MyAccount. You can pay and view bills, submit meter readings, update your contact and payment information, move house and switch to paperless billing. Register today using your customer reference number (the first 8 digits) which can be found on your bill.
Register
If you’re having difficulties paying your bill, don’t worry or struggle in silence – get in touch. Our people will work with you, based on your individual needs and circumstances, to make it as easy as possible for you to manage your water bill. Click here to find out more about how we can help you.
Help and support
Struggling to pay
If you're struggling to pay your water bill, we've made it easier for you to get the right help
Priority Services
Priority Services are available to anyone living within our region.
Water saving advice
Help with your water supply
Wastewater help and advice
To keep the water flowing, we need your help
Find out what simple things you can do to make a big difference. Get FREE products to help you save water.
Every drop counts