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Water-fit-heart-blue.png Our commitments & plans

Bringing water to life – supporting the lives of people and the places they love for generations to come.

We want the South West to be the destination for water quality.

WaterFit outlines how we will play our part, working with partners, customers, visitors and local communities to protect and enhance the South West’s water for future generations.

There’s no doubt that improving river and sea quality has taken centre stage, as water-based recreation, such as wild-swimming and paddle boarding have become more popular, and the pandemic has strengthened the bond we all want to have with green and blue spaces, now and for generations to come.

Home to 860 miles of coastline and nearly four in every ten coastal bathing waters, we value and prioritise the water environment. We have worked tirelessly across the region to improve the bathing waters around the coastline, which now for the first time has achieved 100% water quality standards, with 99% achieving Good / Excellent.

 

Water-fit-heart-blue.png We know that we need to and can go further, faster.

Over 10 million visitors come to the South West every year, in addition to the 2.3m people that live in the region. We want the South West to be the destination for water quality.

WaterFit outlines how we will play our part, working with partners, customers, visitors and local communities to protect and enhance the South West’s water for future generations.

WaterFit will enable to us to deliver a step change in both river and coastal water quality:

  • It will enable us to expand our 100% excellent bathing water quality standards all year round, allowing everyone to enjoy our 860 miles of coastline.
  • We’ll also reduce our impact on river water quality by one third by 2025, reducing spills from storm overflows to an average of 20 per year per overflow, increasing capacity in our infrastructure to the equivalent of 20 Olympic swimming pools.
  • We’ll target delivering zero serious pollutions by 2025, with year on year reductions in all pollutions.

 

Surfer in the open sea

"Water-fit-heart-blue.png;Your Beach, Your Say, Our Investment

We are inviting local community and stakeholder groups to work with us, as we consider where we need to prioritise our investment for 2025.

The knowledge you hold about your bathing water is invaluable. We know the bathing waters in our region really well, but we also know that so much insight lies with our customers and beach communities.

As we begin refining our investment programme from 2025-2030 we are inviting local community and stakeholder groups, including Parish and Town Councils, to help us prioritise that investment. If you want to get involved please tell us about your beach.

If you are an individual customer and want to have a say in your water company, you can join our quarterly Watershare+ challenge panel meetings. Find out more here.


Water-fit-heart-blue.png 1Nurturing healthy rivers and seas

We will:

  • Reduce our impact on rivers by 2025, by one third and put forward plans to target zero harm by 2030
  • Reduce spills from storm overflows to an average of 20 per year per overflow by 2025
  • Maintain our excellent bathing water quality standards, all year round, so that everyone can enjoy our 860 miles of coastline, whatever the time of year
  • Deliver zero serious pollutions by 2025, and target a year-on-year reduction in all pollutions.

Water-fit-heart-blue.png 2. Putting nature on everyone’s doorstep

We will:

  • Make bathing water accessible, less than an hour’s drive, for 100% of our residents and visitors
  • Provide access to our 40 inland lakes and reservoirs, so that local communities can continue enjoying them for health and recreation
  • Achieve the region’s first bathing quality river, using learnings from our current pilots on the rivers Dart and Tavy.

Water-fit-heart-blue.png 3. Creating and restoring habitats

We will:

  • Stop pollutants from 120,000 hectares of regional farmland getting into rivers and seas by 2025, working with local partners
  • Restore an additional 1,000 hectares of peatlands by 2025, to create new habitats, improve river quality and reduce flooding
  • Plant a quarter of a million trees by 2025, to help combat climate change, support river health and create new wildlife habitats.

 


Water-fit-heart-blue.png 4. Inspiring our local champions

We will:

  • Donate 25% of our Community Fund to local groups that share our passion for river and sea health
  • Launch our WaterFit Warriors programme, to inspire thousands of water quality champions in schools and communities across the region
  • Share progress with our customers through our unique WaterShare+ scheme at quarterly public meetings and our annual Customer AGM.

Water-fit-heart-blue.png 5. Creating a sustainable future

We will:

  • Work collaboratively on the building of new developments in our region, to help us manage our network
  • Back the ban on non-flushable or plastic-containing wet wipes, to help prevent blockages
  • Work with our 10 million visitors, and 2.3 million customers, so they understand the important role they play in protecting our region, through our Love Your Loo campaign.

Water-fit-heart-blue.png 6. Putting people in control

We will:

  • Work with partners to provide water quality information for residents and visitors, making it easily accessible on our website by the end of 2023
  • Help people understand river health, by sharing real-time river water quality information
  • Provide 100% monitor coverage at our treatment works and on our storm overflows in 2023.