Our performance

There is a set of standards produced by Water UK that measure our performance for our Developer Services activities and the results are published on a quarterly basis.

Here’s how we’re performing against the industry average: 

Water supply targets

Us

Industry average

Quarter 4 (2020/21)

 

 

Quarter 3 (2020/21)        

98.32%         

98.64%

Quarter 2 (2020/21)

98.68%       

98.41%

Quarter 1 (2020/21)

95.24%

96.11%

Sewerage  targets

 

 

Quarter 4 (2020/21)

 

 

Quarter 3 (2020/21)         

99.63%

100%

Quarter 2 (2020/21)        

99.32%               

99.60%

Quarter 1 (2020/21)

98.99%

99.53%

 

Please see Water.org  for our performance against other water companies.

Water UK produced a set of standards that developers and others can expect from water companies in relation to the provision of infrastructure.  These are a development of draft standards originally published as part of the government guide Better Connected: A practical guide to utilities for home builders.