Our performance
There is a set of standards produced by Water UK that measure our performance for our Developer Services activities and the results are published on a quarterly basis.
Here’s how we’re performing against the industry average:
Water supply targets |
Us |
Industry average |
Quarter 4 (2020/21) |
|
|
Quarter 3 (2020/21) |
98.32% |
98.64% |
Quarter 2 (2020/21) |
98.68% |
98.41% |
Quarter 1 (2020/21) |
95.24% |
96.11% |
Sewerage targets |
|
|
Quarter 4 (2020/21) |
|
|
Quarter 3 (2020/21) |
99.63% |
100% |
Quarter 2 (2020/21) |
99.32% |
99.60% |
Quarter 1 (2020/21) |
98.99% |
99.53% |
Please see Water.org for our performance against other water companies.
Water UK produced a set of standards that developers and others can expect from water companies in relation to the provision of infrastructure. These are a development of draft standards originally published as part of the government guide Better Connected: A practical guide to utilities for home builders.