Application form
For us to adopt existing sewers, waste water pumping stations or treatment works you'll need to complete our S102 application form.
Please complete all sections and provide the information requested so that your application can be processed as quickly and accurately as possible.
Flowchart and charges
Information on our Developer Services Charging Arrangements can be found here.
Please view 'Customer Flowchart - Sewer Adoption Process - Section 102' for more information.
Our performance
The adoption of existing sewers is excluded from the Water UK Levels of Service however, we will aim to meet the minimum standard for delivery in accordance with the Water UK Levels of Service for new sewers.
Metric |
Target Timescale (days) |
Report on the number of written acknowledgements within target |
14 |
Technical vetting - number of applications responded to in the period |
28 (note S5.1 is including in this timescale) |
Technical vetting - number of applications responded to in the period extended by agreement |
as agreed |