We’re tasked with planning the future of our region’s water resources along with ensuring we are equipped to maintain essential supplies in times of drought.

Water companies are required to prepare and maintain a Water Resources Management Plan on a five yearly cycle. The Plan sets out how we plan to manage supply and demand for the next 25 years. It examines strategic issues that affect available water and demand and details how we intend to maintain the balance between water supply and demand to ensure customers receive a continued reliable supply.


Statement of Response to the Public Consultation on the Draft Water Resources Management Plan 2024

We held a 12-week public consultation on our draft Water Resources Management Plan (dWRMP) between 14 February and 09 May 2023. Our Statement of Response to the consultation feedback is now available to read. 

The Report summarises the 79 responses we received and how we are responding to these.

We would like to thank everyone who found the time to respond.

SWW dWRMP Statement of Response

There are two appendices to the report. The first sets out the material issues raised by each individual customer or organisations and shows how we will respond to each issue as we fully revise our WRMP in light of the feedback received.

The second appendix sets out the responses received on our Strategic Environmental Assessment (SEA) and provides our responses to these. The responses to the SEA are primarily from Statutory Consultees in the regulatory processes.

SWW dWRMP Statement of Response - Appendices 1 + 2

All responses are equally important and will be fully taken into account in the revised version of our Plan. We will republish the revised dWRMP for a second consultation in early October this year. 


Draft Water Resources Management Plan 2024

We have to prepare and consult on a Water Resources Management Plan (WRMP) every five years. Since our last plan was published in 2019 we have been working with our stakeholders and customers on updating our proposals to look ahead to the next 25 years and a draft is now ready for consultation. 

Our draft WRMP sets out how we will make sure there continues to be a secure supply of water to our customers in the future, while also protecting and enhancing the environment. It sets out how we plan to manage water resources, considering changes in customer demand, and continue to support the region’s economic growth and the wellbeing of those that work and live here.

The public consultation on our draft WRMP ran for a period of 12 weeks from 14th February to 9th May 2023, but the consultation on the Draft WRMP has now closed. Thank you to everyone who provided feedback. We are now considering all of the comments we received and how these can help us improve the Plan. We will soon publish a Statement of Response, detailing how we have considered all of the feedback provided.

The Customer Summary provides an overview of what is in the draft plan, and will help you navigate the main chapters of the plan (below).

You are free to provide any response or ask any questions you like via this consultation process, however, we have provided several questions in the Customer Summary which may provide a helpful guide.

 WRMP24 Customer Summary

 

   1: Setting the Scene

  1: Appendix 1 - Insights from the 2022 Drought

   2: Our Region

 

   3: Customer & Stakeholder Engagment

 

   4: Protecting & Improving the Environment

 

   5: Forecasting Our Supply Requirements

   5: Appendix 1 - Outage Assessment Report

   5: Appendix 2 - Supply Forecasting Methodology

   6: Forecasting Demand

   6: Appendix 1 - Household demand forecast 2021-22

   6: Appendix 2 - Population & Properties Forecast

   6: Appendix 3 - Water Demand in Private Water Supply

   6: Appendix 4 - Non HH Demand Forecasting Methodology

   7: Headroom, Baseline and Challenges

   7: Appendix 1 - WRMP19 Headroom Assessment

   8: Supply-Side Option Development

   8: Appendix 1 - Supply Options

   8: Appendix 2 - Interconnections Options

   9: Demand-Side Option Development

   9: Appendix 1 - Leakage Scenario Analysis

   9: Appendix 2 - Regional plan Demand Side Options

   10: Development of our Best Value Plan

  10: Appendix 1 - Best Value Plan Methodology

   11: Our Best Value Plan

 

   12: Assurance

 

   13: Strategic Environmental Assessment (SEA) Report

   13: Appendices A-Q - Including HRA, WFD, INNS, BNG, NCA 

   14: Isles of Scilly: Technical Summary

   14: Appendix 1 - Isles of Scilly Leakage Estimation

 

 
Here you can download the data tables detailing our water resource planning information as Microsoft Excel spreadsheets ->

  Draft WRMP24 Data Tables (xls)*

  Draft WRMP24 Data Table 5 (xls)*

 

* To maintain the security of the water we supply to our customers and in compliance with national security requirements as described in the Water Industry Act 1991 section 37(B), it is sometimes necessary for some information to be removed (or ‘redacted’) from the WRMP documents that we have issued for public consultation. However, it has not been necessary for any information to be redacted from our draft WRMP and the full unaltered content that has been shared with our regulators has also been made available to the public. If you have any questions relating to this, please do not hesitate to contact us.

WRMP online form

Consultation Questions

Consultation Questions

We work hard every day to provide our customers with sustainable and secure supplies of clean drinking water. We also have to plan ahead to ensure we futureproof the areas we serve and meet the challenges of nurturing and enhancing the environment, the needs of our current and future customers, responding to how the climate changes and keeping bills affordable.

Since last year we have been working with our stakeholders and customers on our draft Water Resources Management Plan (WRMP) which we produce every five years. The Plan sets out how we will maintain a sustainable and secure supply of clean drinking water for our customers from 2025 to 2050, building on our last WRMP which was published in August 2019.

We would like your feedback to help shape the draft WRMP. Please refer to the documents we have produced which will help you to take part in the consultation which runs for 12 weeks from Tuesday 14 February to Monday 9 May 2023.

We need to collect your name and email address so we can provide you with a response and update you on when we publish our updated and final plan. Email addresses that are collected as part of the consultation are not added to general customer databases. Data is deleted once the consultation is completed and data no longer required. In line with the statutory process, all responses and contact details are sent to Defra and we receive a copy of your response. Any personal data collected will be processed in line with our privacy policy and Defra's privacy policy.

 

Please confirm

Your details:

(If there are any questions you would prefer not to answer, please leave blank)

1. Our ‘Customer Summary’ document sets out, at a high level, our approach to water resources management over the next 25-years, the challenges we are hoping to address and our proposed solutions to them.

2. The document ‘Setting the Scene’ helps with working your way through the documents that set out our plan. Having read this and rest of the draft WRMP, do you feel that you understand the context and the approach we are taking to water resource management?

3. In the Customer Summary we set out our proposals for the five water resource zones we operate in Roadford, Collingford, Wimbleball, Bournemouth and Isles of Scilly.

b.  How much do you support these proposals?

 

4. We are committed to taking a more holistic and integrated approach to water management and have developed our Plan in collaboration with customers and stakeholders to ensure it delivers cross-sector, mutual benefits for society and the environment. Chapter 3 of the draft WRMP sets out the approach we have taken to customer and stakeholder engagement throughout the development of our draft WRMP.

5. We recognise that water companies have a primary role in protecting and enhancing the environment and ‘Chapter 4: Enhancing and Protecting the Environment’ sets out our strategy and ambitions to protect and improve the environment through reducing the amount we abstract from our rivers, catchment management and nature-based solutions and delivering net gain for the environment.

6. In ‘Chapter 8: Supply-Side Options’ we outline options to increase the supply of water to meet demand into our region such as exploring potential new water sources (e.g. desalination, reusing treated wastewater), trading and transferring water with our neighbouring water companies.

7.Chapter 9: Demand-Side Options’ sets out our approach for developing and selecting options to reduce water demand by household and non-household users such as leakage management, metering and water efficiency.

8. Our draft WRMP seeks to understand and manage supply and demand changes over the long term, but we are also required to set out our plan for how we will secure the water supply against more severe drought scenarios. Previously, we were required to plan for resilience to a drought that is only statistically likely every 200 years, but now, under this draft WRMP, we must be prepared for a 1-in-500-year drought (the new target comes into force in 2039).

9.Chapter 11: Recommended Plan’ sets out the details of our recommended or ‘best value plan’.

Water Resources Management Plan 2019

We reviewed our previous Water Resources Management Plan from 2014 and updated it to produce a new Draft Water Resources Management Plan, which we submitted to Defra in December 2017. Following permission being granted by Defra, the new Water Resources Management Plan was published for public consultation in March 2018.  After the public consultation period we prepared a Statement Of Response, which outlined the changes we made to the Plan in response to the comments we received.  In July 2019 Defra granted us permission to publish our final plan.

The Plan has been prepared in accordance with guidelines issued by the Environment Agency. We are a member of the West Country Water Resources Group and are working with other water companies regarding transfers between Water Companies. We are also working with the Environment Agency on proposals for the Lower Otter Restoration Project.

You can access our Final Plan by following the link below:

 
Water Resources Management Plan 2019  

 

The technical Water Resources Management Plan tables are available on request to wtrstrat@southwestwater.co.uk

 

A paper copy of our Water Resources Management Plan can be viewed at our offices at Bournemouth Water and South West Water:

South West Water
Peninsula House
Rydon Lane
Exeter
Devon
EX2 7HR
Bournemouth Water
George Jessel House 
Francis Avenue 
Bournemouth 
Dorset 
BH11 8NX

 

The published version of the Water Resources Management Plan is required to exclude any matters of commercial confidentiality and any material contrary to the interests of national security. There were no matters of commercial confidentiality. We have excluded information relating to the location of key assets on the advice of our certifier for emergency planning and in the interests of national security.


We are also required to publish tables and information for water resources markets. These are available by following the link below:

www.southwestwater.co.uk/commercial-services/bioresources

 

For details of our wider business proposals for 2020-25 please visit www.southwestwater.co.uk/waterfuture

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