Switch to a meter risk free and benefit from our Lowest Bill Guarantee!

If you don't have a meter already, you may be eligible for our Lowest Bill Guarantee scheme.

On the scheme, not only will we fit a meter for FREE, what's more, if you don’t save any money in the first two years, we'll refund the difference from what you would have paid on your unmeasured bill.

Our customers save on average between £300-£400 per year when switching to a water meter. Having a water meter puts you in control of your water-use so you can take steps to reduce your bill.

Important information

  • You will need your 10 digit customer reference number, you can find this in the top left corner of your bill.

Switch to a meter

Property survey

We will normally contact you by telephone. Please indicate when you are available for a survey.

Your availability
Measured charges

If you have any mobility difficulties that may cause you problems reading your meter, please discuss this with the Surveyor at the time of the survey.

Terms and conditions

South West Water will not reveal the personal information you provide in this form to third parties. South West Water will securely store and use your data for the purposes intended by this form and to administer and enhance our site and our service.