Do it online

• Apply for a water meter
• General Enquiry 

Call us

Meter installation - 0800 083 4301

Opening hours: 24 hours

New Connections helpline - 0800 083 1821 

Opening hours are Mon-Fri 9am - 5pm 

Have a complaint?

Minicom: 0800 169 9965

Text Relay: dial 18001 before the helpline numbers

*03 numbers are charged at standard rates and will be included in any free minutes in a mobile or landline phone contract.