Do it online

• Check our interactive map to see what’s going on in your area
• Check water quality information here
• Report a suspected pollution incident here
• Need a little extra help? Sign up for our Priority Services register here 

Call us

Operational queries helpline 0344 346 2020* (24 hours)

Bogus callers 0344 346 2020* (24 hours) 

Minicom: 0800 169 9965

Text Relay: dial 18001 before the helpline numbers

*03 numbers are charged at standard rates and will be included in any free minutes in a mobile or landline phone contract.