You can complete our online leak form or call our Services Helpline 0344 346 2020

To help save water this summer we're offering to fix customer leaks on their individual supply pipework for free.

It will be your responsibility to repair it and approved plumbers can be found through WaterSafe or on the Water Industry Approved Plumber Scheme [WIAPS].

We’ll send you an information pack which will include help and advice on how to resolve your leak and the relevant claim forms if you qualify for a contribution or an allowance for the excess water recorded on your meter as a result of a leak.