Latest news (Leaks)
Putting paws to the floor to sniff out hard-to-find leaks
South West Water is using highly-trained dogs to help find water leaks in rural areas as the company looks to continue reducing leakage levels across the region.
Protect your pipes and fight the freeze this winter
As winter brings a drop in temperatures South West Water is reminding customers of the importance of being prepared for the colder weather ahead.
South West Water’s approach to finding leaks is out of this world
South West Water has teamed up with satellite data analysts ASTERRA to use satellites to help find water leaks underground to help reduce leakage levels across its network.
Protect your pipes from bursts as the thaw arrives
As temperatures are expected to rise this weekend after a long period of cold weather, South West Water is reminding customers how to prevent leaks caused by frozen pipes thawing out.
Wrap up your pipes to avoid problems this winter
Wrapping up your pipes now could save money in the long-term and prevent an unwelcome surprise this winter, advises South West Water.
Low pressure / loss of water in Tiverton area
We would like to apologise to customers in the Tiverton area who may experience low pressure or loss of water later on today. A burst pipe has caused flooding at Allers Water Treatment Works that is resulting in difficulties supplying water. We anticipate that it could be several hours until the situation is resolved.
Cold weather advice from South West Water
South West Water is advising customers to be prepared for more cold weather predicted for this weekend across the south west. Customer Services Director Jo Ecroyd said: “During very cold weather, frozen pipes and the subsequent thaw can be a problem across both customers’ own pipe-work and across the mains network.
Topsham Road, Exeter: UPDATE 2 March 2018
Work to reinstate Topsham Road in Exeter is due to start tomorrow (Saturday).
South West Water testing drones for leak detection
South West Water is working with the University of Exeter to test the use of drone technology and thermal imaging for leak detection.
Reducing leakage
Continuing to reduce leakage is a top priority for South West Water and our customers.
Emergency road closure - Magdalen Street, Exeter
Exeter drivers are asked to allow more time for journeys today due to emergency repairs to a burst water main.
Repair of burst main on Exeter Road, Newton Poppleford A3052
South West Water is repairing a burst water main on Exeter Road, Newton Poppleford on the A3052 at Bridge end (EX10 0NQ). The burst was reported to us this morning.