2018 News (About us)
BEACHWISE: Cornwall’s bathing waters score a 100% pass rate against tougher new standards for the third consecutive year
For the third year running, all of Cornwall’s beaches have passed tough bathing water quality standards, according to figures published by the Department for Environment, Food and Rural Affairs today.
Explore behind the scenes at South West Water this September
South West Water is inviting the public to explore behind the scenes during England’s largest celebration of culture and heritage. The company is offering an exciting opportunity to explore local heritage sites including England’s first hydro-electricity station and a pumping station which operates underneath the feet of beach...
Gold award for sustainable rain garden
Image credits: RHS Hampton Court Palace Flower Show Devon garden designer Tom Simpson has struck gold with his first show garden supported by South West Water at the first day of the Hampton Court Palace Flower Show yesterday (Monday 3 July). The South West Water Green Garden showcases attributes of a sustainable rain garden,...
South West Water statement - Ofwat’s Freeze/Thaw report
We appreciate the positive feedback from industry regulator Ofwat on how South West Water responded to the challenges faced by the ‘Beast from the East’ in early March, and fully recognise the inconvenience caused to those affected by disrupted water supplies. The vast majority of customers, however, continued to receive an...
South West Water’s customer service recognised with national accreditation
South West Water’s customer service team has been awarded a prestigious accreditation from The Institute of Customer Service. The nationally recognised ServiceMark accreditation was officially presented to South West Water’s Customer Service Director Jo Ecroyd and Managing Director Stephen Bird at South West Water's headquarters in...
'GET INTO WATER’ AND HAVE YOUR SAY ON SOUTH WEST WATER’S PROPOSALS FOR 2020-25
South West Water has published its business proposals for the period 2020-2025 and is inviting customers to have their say. A major reduction in leakage, faster response times to water supply incidents, 100% compliance with wastewater standards and significant investment to prevent pollution are among the key ‘next steps’ being...
Social Market Foundation Report on cost of water nationalisation – South West Water statement
A spokesperson for South West Water said: “This is the second authoritative report from a respected think tank highlighting the massive cost to the taxpayer if the water industry was to be nationalised. It questions whether the necessary future investment in water infrastructure would be publicly and properly funded versus other...